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Frequently Asked Questions 


Welcome. Here are answers to frequently asked questions. If the answer you need is not here, please email help@WorkingWorld.com and we’ll respond right away.


REGISTRATION AND LOG IN

Do I need to register to apply for a job?
No, you can apply to any job without registering on the site. However, a quick one-time registration — name, email and password — lets you track your job applications, store resumes, participate in the forums, and much more.

Must a company register before placing a job on the site?

Absolutely. Job seekers need to know how to contact you.

How do I register?
You can register from any area of the site. Simply click the ‘Register’ link in the upper right corner and follow instructions. Registration is a one-time, free, easy process — name, email address and password for job seekers. Companies have a slightly longer registration form because we need more contact information. When returning to the site, simply log in with your email and password.


LOOKING FOR A JOB

How do I search for a job?
We’ve made it easy with the expandable yellow box which appears on every page of the site. Simply check the boxes next to the categories and locations you need and press the red ‘Search Jobs’ button. Or search by keyword.

How do I apply for a job?
It’s easy. Do a search, then click the red ‘Learn More’ button. You will be taken to a full job description. Click the red ‘Apply’ button and the fields will appear that let you to attach a resume and send an email message to the company recruiter.

Can I save a job and apply later?
Sure, first you must register or sign in. Click the red ‘Save Job’ button on the upper right of each job. Then go to ‘My Working World’ and you will see a list of all your saved jobs. Clicking on the title will take you to the job.

MANAGING YOUR JOB SEARCH

Does the site track the jobs I’ve applied to?
If you are a member, yes. Under the ‘My Working World’ tab, click on ‘Job Application History.’ There you will find a record of each job you’ve applied to, and the date. Clicking on the job title shows the description.

Can I store multiple resumes and cover letters?

Yes, this is another great reason to register. Customizing resumes and cover letters is a savvy job search practice. Our site allows you to name each resume and cover letter and store them as needed. This is handled under ‘My Working World.’

WORKING WORLD ARTICLES

Are all the articles from Working World magazine archived online?
Editorial from the most recent issues is available under the Career Articles tab. Keep in mind that the magazine has been published for 20 years so there are thousands of articles in our back catalog. They are being added gradually.

How do I search for a past article?
There is a keyword search on the upper right column in the Career Articles tab.

Can I save an article?
Yes. Register or sign in. Then, you can create your own customized reference library of career-related editorial. Click the ‘Add as a Favorite’ link that appears under the title of each article. The article will be saved under the ‘My Working World’ tab.

How do I submit an article for publication or reach an author?

Send a query to help@WorkingWorld.com to the attention of Catherine Rhodes, editor and publisher.


POSTING A JOB

How do I post a job?
We use a system where credits are purchased to post jobs as needed. You can purchase between one and 25 credits. The more credits you buy, the more you save.

Do credits expire?

No. Credits do not expire. However, once a credit is used to post a job, that job will expire after 30 days on the site.

How do I know how many credits I have?
When in ‘My Working World’ a blue box indicates the number of remaining credits. When you use all your credits, you will be prompted to purchase more.

How do I post a job?

You must first register or sign-in. Then, go to the Post a Job page and fill in the fields. When you complete the process, a credit will be deleted and the job will go live on the site for 30 days.

How do I add a graphic header to my jobs?

For a one-time flat fee of $150, a custom graphic header can be added to all of your postings. Go to My Working World and select ‘Add Custom Header to Job Postings.’ After paying with a credit card, you will be directed to a window where you can upload your image.

What size should the graphic header be?
The image should be at least 657 pixels wide and 260 pixels tall, but the system will automatically resize your file to fit as long as long as it’s wide enough and less than 2 MB. The image should be 72-dpi in a GIF, JPG or PNG file.

Can I change or delete the graphic header?

Yes, once purchased, you may change it as often as you wish under the ‘My Working World’ tab.


MANAGING MY JOB POSTINGS

Is there a way to keep track of the jobs I’ve posted?
Yes. Under ‘My Working World,’ click on ‘Job Listings.’ You will see a list of your current jobs, along with dates posted and expiration status. Here you can manage each job — renew, edit, store or delete.

What happens when I renew a job?

You will be taken to the job posting fields so you can make any changes before reposting. When complete, a credit will be deleted from your account.

What happens when I edit a job?

You can edit the job description at any time during the 30-day life of the job. Editing your job will not impact the expiration and will not delete a credit.

What happens when I store a job?

If the position is filled and you don’t wish to receive more resumes, store the job for future use.

What happens when I delete a job?

It will be deleted permanently from the site.

Can I retrieve an expired job?

Yes. All expired jobs are stored to be renewed as needed. This is a very useful feature for HR pros who find themselves reposting the same jobs over again.

Does the site offer an internal applicant tracking system?

Yes. Click ‘Applicant History’ under the ‘My Working World’ tab. You will see a list of job titles with the number of applications for each position. Clicking on this number shows a list of each applicant’s name, date applied, cover letter, resume and email address.

How can I edit my company profile?

Go to ‘My Working World’ and update all information as needed, including changing a contact email address. This is very useful if the prior recruiter left and applicant emails need to be directed to you.