Working World

“Managing up” is a concept we all can apply. Some probably do it automatically. Others might think it is manipulative. Not so, say several management experts. In fact, most view managing up as important as managing down and that career success requires it.

What does the phrase mean? Most generally, it’s a way of interacting with your boss that provides the best results for you, the boss and the organization. Several elements characterize managing up.

To begin with, communicate. It can be verbal or written, but the boss gets to choose. Figure out early how often and in what manner she wants to hear from you. The method she uses with you is your cue. Next, eliminate surprises: deadlines that you won’t be able to meet or the personnel issues that you can’t negotiate. Present her with solutions, not just problems.

Understand the boss’s priorities and make them yours. Help implement his agenda. Know his weaknesses; accept and compensate for them. Make his job easier and make him look good.

Emphasize his strengths and use them, but understand his time is valuable. Avoid his hot buttons. If tardiness drives him crazy, try not to be late. Ever.

Be trustworthy and loyal and unless your boss is seriously impaired due to drugs or alcohol, or is doing something illegal; resist the urge to go over his head. Always discuss issues with her first and only go behind her back if you are sure the problems at hand will affect the organization negatively.

Managing up means everyone looks good.  

2 COMMENTS

• Lupe

  I totally agree we at times fortget that a job (working agreement,arrangment ) go both ways we are expected to do certatin things( for pay ) and we are expected to pereform to keep our jobs,if communication between individuals is not a priortiy thing can be not as organized as you would like so we must keep the line of communication always and at all times open.

  May 08, 2009

• Catherine Rhodes

  Communication between an employee and a boss is key. Some bosses want regular meetings and others like to have spontaneous meet ups. Be flexible!

  May 07, 2009